GENERAL ASPECTS

The use of the Site automatically attributes the status of User and implies acceptance, full and without reservation, of all provisions included in the Terms and Conditions, in the version in force at each time you access the Site.
If you do not fully accept any of the conditions stated, you must not access/use our Site. By consulting, using or downloading content from the Site, you are committing to respect the conditions established in this document.
The User may use the Website without the need for any registration. However, some of the Site's functionalities may be dependent on registration.

SITE FEATURES

Registered User To access more features, the User must have a Login to the reserved area.
For more details you must send an email to info@zpq.pt or fill out the contact form at https://zpq.pt/contactos All information provided by the User must be correct and truthful. The User must update the information provided whenever it undergoes any changes. The User is exclusively responsible for any false, incomplete or incorrect statements they make and for any losses they may cause to the company or third parties, with the information they provide.
We will not be responsible for any damages resulting from the improper or negligent use of the password defined by the User to access their account. The User must ensure the confidentiality of their password.

Account Features

The Registered User will have access to a personal area, with the data provided at the time of registration.
Through registration, the User will be able to access their account data and make changes or permanent deletions.

Catalog of Opinions

The website contains the opinions provided by ZPQ - Consultores, Lda, with headquarters at Rua Eugénio de Castro n. 300 Sala 224 4100-225 Porto, with NIF 516007394. The information about opinions presented on the Site is only intended to provide a brief informative summary for the visitor's better convenience and information.
We take all steps to ensure that the information and data contained on the Site is accurate and up to date when entered into it.
We reserve the right to change, delete or move any information on the Site at any time without prior notice.

Users expressly accept and acknowledge that: - The photographs presented on the Site are for illustrative purposes only, and Users must consult detailed information about opinions and news;
- The price shown is the recommended price, however, there may be spelling errors which we cannot guarantee supply if this is the situation;
- We will make every reasonable effort to include accurate and up-to-date information about the opinions made available on the Site. However, we cannot guarantee;
-  PERSONAL DATA AND DATA SECURITY Please see our Privacy Policy and Cookies Policy.

INTELLECTUAL PROPERTY

Unless otherwise stated, the contents of the website, text, graphics, photographs have rights reserved to the company or source that originated the information, their use for commercial purposes is prohibited and the opinions acquired are not transferable.

LIMITATION OF LIABILITY

The User will be responsible for the content of the information sent or transmitted to the Site.
The User is aware that the use of the Website may not be 100% secure, with the possibility of information sent/received being intercepted by unauthorized parties, with the company not being responsible for failures in the security of communications and not assuming any responsibility for the misuse of its information by third parties.
The User acknowledges that access to and use of the Site may be interrupted and that the information on the Site may contain bugs, errors, technical failures, problems or other limitations. The Site may contain links to other electronic pages or be accessed through other electronic pages. The company cannot be held responsible for them, notably for control of content, availability, operability or performance.
To the fullest extent permitted by law, the company excludes any responsibility, direct or indirect, for the use of the Site.

FINAL PROVISIONS

In the event of violation of these Terms and Conditions, we reserve the right to take any and all legally prescribed action. Furthermore, we reserve the right, in its sole discretion, to terminate access to or use of the Site, with or without notice to the User.
The Terms and Conditions of use of the Website are regulated in accordance with current laws.
If any provision herein is found to be illegal, void, or for any reason unenforceable, such provision will be eliminated or reduced in accordance with the law, without affecting the validity and enforceability of the remaining provisions.
We reserve the right to change these Terms and Conditions without prior notice. The User is bound to the version of the Terms and Conditions at the time of use, so we recommend that you consult it periodically.

Resolution of Consumer Conflicts

There is an alternative for resolving disputes, it is the possibility that all consumers have at their disposal to appeal to official entities that help them in resolving, or guiding, a conflict, before opening litigation in the Courts.
As a general rule, the procedure is as follows: the customer asks an impartial third party to intervene as an intermediary between him and the merchant who is the target of his complaint.
The intermediary may suggest a solution to your complaint, impose a solution on both parties, or bring the parties together to find a solution.
This alternative to dispute resolution is, as a rule, less expensive, less formal and faster than the judicial route.

CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
https://www.cniacc.pt/pt/

CICAP - Tribunal Arbitral de Consumo
Rua Damião de Góis, 31, Loja 6
4050-225 PORTO
Telefone: 22 550 83 49
Email: cicap@cicap.pt